Microsoft Copilot Studio: build your first business agent training

Design an agent to answer internal questions, route a request or guide a procedure, with a defined scope and sources.

On request

One day (7 hours)

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Formats that work for your teams

A half-day to explore

Explore a use case, practise on a concrete task and leave with a reusable method.

A day to practise

Explore a tool or workflow through guided exercises, verification and a practical output.

Support to implement

Scope your project, prepare a pilot and organise knowledge transfer. Deployment and follow-up are agreed as a separate scope.

Group training, preferably in person or delivered remotely. Programme, tool access and arrangements agreed in advance. Pricing on request.

Qualiopi certification. Funding may be available depending on your circumstances, the applicable scheme and approval by the funding body.

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About this training

Design an agent to answer internal questions, route a request or guide a procedure, with a defined scope and sources. Group workshop, preferably in person or delivered remotely. The programme is adapted to participants’ experience and available tools. The session prepares a pilot; production integration requires a separate engagement.

Your practical output

An agent prototype tested on a clearly scoped business use case.

Learning objectives

Define a business agent’s scope
Configure its sources and actions
Test responses and approval points

Training program

Scope and prepare

Duration: 2 hours

Frame the need and the agent’s limits
Prepare the environment and sources

Practise on a concrete case

Duration: 3 hours

Write instructions and configure actions
Plan approvals and human escalation

Verify and transfer